Returns Policy

We are confident that you will be happy with your purchase. If however you are not completely satisfied you can return it to us for a full refund ( minus the delivery charge for you to return) within 7 days of delivery providing the item is unused, is undamaged and in its original packaging.

Please check all items for damage upon delivery. Should any damage be evident please contact us immediately for a replacement or refund.

When receiving all items, please thoroughly inspect the items prior to signing the proof of delivery as we cannot accept responsibility for any loss or damage once the courier has obtained a signature

All products must meet the return requirements listed below, failure to do so may void all return and warranty privileges.

  • All products must be shipped in the appropriate packaging so as to ensure the safety of the product.
  • Damage or loss of products during shipping to Alvadac is the sole responsibility of the customer.
  • The product must be in original condition and must be accompanied by all original packaging.
  • A traceable shipping method should be used when shipping your product to Alvadac. We will not assume responsibility for lost or damaged merchandise inbound to us.

To return items after the 7 day period, please refer to our Terms and Conditions of sale for eligibility and conditions of return.

Should you have any questions pertaining to our returns policy please feel free to contact the sales team direct at info@alvadac.com

EPDM Rubber Roofing Experts

For any information regarding the Alvadac EPDM flat roofing system please contact us using the details below and one of our experienced staff will be happy to help.
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